We work with all of our customers to resolve any issues. In the case of a manufacturer defect, Link Shades will replace any defective part. Link Shades are under a 1 year warranty.
In the case of a customer ordering the wrong size or fabric, buyers are responsible for the cost of return shipping back to the Link Shades Warehouse. Please use the Shade Sizing Tool and email us at Info@LinkShades.com for any questions on which Shade Size to order. Link Shades offers swatches for all of Fabrics. Please order through the Product page if you are unsure of which fabric you would like.